Most household goods and personal effects can go. We do not ship forbidden items, and three sets of rules decide what is forbidden: Australia’s export controls, the import bans in Kenya, Tanzania and Uganda, and dangerous goods rules for air freight. Here are the main ones.

An item has to pass all three layers to ship. If it fails any one of them, we do not accept it.
Australia controls the export of these goods. We do not accept them in our shipments.
Each country keeps its own list of goods it will not let in. These are the ones most likely to turn up in a family shipment.
Sending tyres or wheels? Share the destination, tyre type and photos before buying or packing. Read our tyre and wheel guide.
Common household items that are dangerous goods on an aircraft. They are restricted or forbidden, and must never be packed in air cargo without being declared.
Since 1 January 2026, loose lithium-ion batteries, not packed with or inside equipment, can only travel on cargo aircraft, and lithium-ion batteries packed with equipment must be at no more than 30% charge. If any of the items above are in a sea freight shipment, tell us before you pack so we can confirm whether and how they can go. Choosing between the two? See air freight and sea freight.


These are not banned outright, but each one depends on the destination, the item or how it travels. Ask before you pack and you will not have to unpack later.
Send us a photo or a description on WhatsApp. We confirm the current rules for your shipment before you book.
Uganda’s prohibited goods list includes used fridges, used televisions and used computers, laptops and monitors, with an exception for personal use once confirmed. They can be refused, so we check first. New appliances are treated differently.
Kenya, Tanzania and Uganda each have their own rules on vehicles, such as age, steering side and extra duty on older cars. We confirm the current rules for the specific vehicle before you buy or ship it.
Shipping vehicles and machineryPhones, laptops, tools, toys, mowers and anything else with a battery, fuel or gas needs checking before it goes on a plane.
Goods worth more than $2,000 generally need an Australian export declaration, which our team prepares. Personal effects sent unaccompanied are exempt. Optional cargo insurance is worth asking about too.
In a shared container, your boxes travel with other people’s cargo. A hidden or undeclared item can lead to an inspection that slows things down for everyone.
This list is a guide, not the full rulebook. It covers the items we are asked about most, not every rule in every country, and rules in East Africa change often. If you are unsure about anything, ask us before you pack.
Most household items, personal effects, vehicles and machinery. What you cannot send are goods Australia controls for export, goods Kenya bans from import, such as plastic carrier bags, counterfeit goods and used underwear, and dangerous goods by air. See shipping to Kenya.
Talk to us first. They are on Uganda’s prohibited goods list, with an exception for personal use once confirmed, and they can be refused. We check your situation before you pack.
Not without checking with us. Both are dangerous goods on aircraft and are restricted or forbidden. Never pack them in air cargo without declaring them.
Not plastic carrier bags for Kenya or Tanzania. Both countries ban them, so do not use them to pack or wrap anything going there.
No. It is a guide to the items that come up most, and the rules change. We confirm the current rules for your shipment before you book.
Not sure whether something can go? Send us a photo or a short description and we will tell you whether it can ship, how, and what it will cost.