Our team handles customs at both ends of your shipment: export clearance in Perth before your cargo leaves Australia, and clearance at the destination before it is delivered. You give us an accurate packing list, and we tell you what is needed and whether any duties or taxes apply.

Customs is where a shipment can sit for days if nobody is following it through. We handle it as part of the job, so it is never left to you or to the family member receiving the goods.
Clearance is part of every shipment we handle, whether it travels in a shared container, a full container or by air freight.
Once your cargo is cleared, it goes straight on to the selected destination city. That is how our shipping to our destination cities works.
When you book, you give us a packing list of what you are sending and what it is worth.
We look over the list and tell you what is needed for your shipment and whether any duties or taxes apply at the destination.
Our team prepares the export paperwork so your cargo can leave Perth on the next sailing or flight.
When the cargo arrives for Kenya, Tanzania or Uganda, our team handles the clearance process there.
Once cleared, your cargo goes on to the selected destination city and you receive an update. You can follow it on our tracking page.


Clearance goes fastest when the paperwork matches what is in the boxes. These four things are in your hands, and they make the biggest difference.
List what is in each box or item in plain words. “Clothes, 20 shirts, 6 pairs of shoes” tells customs far more than “personal items”.
Declare what your goods are actually worth. A value that does not match the goods draws attention and can hold a shipment up while it is checked.
Forbidden items cause delays, and in a shared container they can hold up other people’s cargo too. Check our prohibited items page before you pack, and ask us about anything you are unsure of.
If we need more detail about an item, a quick reply from you keeps the paperwork moving.


It depends on what you are sending, where it is going and the rules in force when it arrives. That is why we do not publish rates on this page.
Instead, we look at your shipment and tell you what is needed and whether any duties or taxes apply. You know where you stand before your cargo leaves Perth, and so does the person receiving it.
No. Our team handles customs clearance for your shipment, both the export side in Australia and clearance at the destination. You give us an accurate packing list and answer any questions, and we take it from there.
It depends on what you are sending and the rules at the time, so we do not quote general rates. Tell us what is in your shipment and we will tell you whether any duties or taxes apply before you book. The same goes for Tanzania and Uganda.
Every box or item, what is in it in plain words, how many and what it is worth. If you are packing boxes, our guide on how to pack a Bunnings 150L box helps you pack and label each one.
It can delay clearance for your whole shipment. Check our prohibited items page before you pack and ask us about anything you are unsure of. We would much rather answer a question than chase a held shipment.
Yes. Our team handles clearance for cars, motorbikes, farm equipment and spare parts too. Each destination has its own rules on vehicles, so talk to us before you buy or ship one. Read more about shipping vehicles and machinery.
Tell us what you are sending and where. We will tell you what is needed, whether any duties or taxes apply and what it will cost to ship.